Adult Services- Part-Time Community, Social Services & Nonprofit - O Fallon, IL at Geebo

Adult Services- Part-Time

City of O'Fallon, IL City of O'Fallon, IL O'Fallon, IL O'Fallon, IL Part-time Part-time $15.
50 an hour $15.
50 an hour 18 hours ago 18 hours ago 18 hours ago ADULT SERVICES- Part-Time Library Part-Time positions average about 20-28 hours per week with a fluctuating schedule.
Reports To This position reports to the Public Services Manager.
Summary Adult Services Assistants contribute significantly to the day-to-day operations of the library by performing clerical duties and providing customer service to patrons.
They use their knowledge of technology and other processes to assist patrons with a variety of needs.
Adult Services Assistants multi-task, problem solve, exude patience, and teach people new skills surrounding technology.
Their primary job function is to identify the patron's need and help the patron meet that need.
The rate of pay for this position is $15.
50/hr.
Responsibilities and Duties Provides outstanding customer service in person, via phone, and via email Assists patrons with technology needs related to computers, smartphones, tablets, printing, copying, faxing, and online resources such as ebooks and databases Processes interlibrary loan requests Creates displays and marketing materials Contributes to the library's online presence Assists with research involving online resources and microfilm Provides notary, proctoring, and passport application services Assists colleagues with special events and other projects as assigned Qualifications Some college and two years of customer service preferred.
Other combinations of experience and/or education may be considered Ability to communicate well with others Ability to multi-task and prioritize work while exceeding the needs of library patrons Ability to work independently with little direct supervision Ability and desire to work as part of a team Ability to learn and navigate various pieces of software and online tools Technological proficiency including the ability to explain computer skills and online resources to patrons Physical demands include lifting up to 25 pounds regularly, sitting, standing, reaching, crouching, and repetitive tasks Ability to work regularly scheduled shifts (including daytime, evening, and weekend hour) and flexibility to work extra hours as needed Regular and predictable attendance INTERESTED APPLICANTS MUST SUBMIT A RESUME AND COVER LETTER.
Estimated Salary: $20 to $28 per hour based on qualifications.

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